NL153740772B01<\/span><\/p>\n <\/p>\n
Article 3 – Applicability<\/b><\/p>\n
These general terms and conditions apply to every offer made by the trader and to every distance contract that is concluded between the trader and the consumer.<\/span><\/p>\nBefore the remote agreement is concluded, the text of these general conditions will be made digitally available to the consumer.<\/span><\/p>\nIf the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer in electronic form in such a way that the consumer can easily save it on a durable data carrier.<\/span><\/p>\n <\/p>\n
Article 4 – The offer<\/b><\/p>\n
If an offer has a limited validity or is made under conditions, this will be explicitly mentioned in the offer.<\/span><\/p>\nThe offer contains a complete and accurate description of the products, digital content and\/or services offered. The description is sufficiently detailed to allow the consumer to properly assess the offer. If the entrepreneur uses images, these are a true reflection of the products, services and\/or digital content offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.<\/span><\/p>\nEach offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer.<\/span><\/p>\n <\/p>\n
Article 5 – The agreement<\/b><\/p>\n
The contract is concluded, subject to that which is stipulated in paragraph 4, at the moment at which the consumer accepts the offer and the conditions thereby stipulated are fulfilled.<\/span><\/p>\n <\/p>\n
<\/p>\n
Article 6 – Right of withdrawal<\/b><\/p>\n
The consumer can dissolve an agreement related to the purchase of a product during a reflection period of at least 14 days without giving reasons. The entrepreneur may ask the consumer about the reason for the cancellation, but he cannot oblige the consumer to give his reason(s). Personalized products cannot be returned.<\/span><\/p>\nThe cooling off period mentioned in paragraph 1 starts on the day after the consumer, or a third party designated by the consumer in advance, and who is not the carrier, has received the product, or:<\/span><\/p>\nif the consumer has ordered multiple products in one order: the day on which the consumer, or a third party designated by him, has received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for multiple products with a different delivery time.<\/span><\/p>\nif the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, received the last shipment or the last part;<\/span><\/p>\nin case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.<\/span><\/p>\n <\/p>\n
Article 7 – Obligations of the consumer during the reflection period<\/b><\/p>\n
During the reflection period the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, features and functioning of the product. The starting point here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop.<\/span><\/p>\nThe consumer is only liable for decrease in value of the product which is the result of a way of handling the product that goes beyond what is allowed in paragraph 1.<\/span><\/p>\nThe consumer is not liable for diminished value of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the time of concluding the contract.<\/span><\/p>\n <\/p>\n
Article 8 – Exercise of the right of withdrawal by the consumer and costs thereof<\/b><\/p>\n
If the consumer exercises his right of withdrawal, he shall notify the trader of this within the cooling-off period by means of the model withdrawal form or in any other unambiguous manner.<\/span><\/p>\nAs soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer will return the product or hand it over to (an authorised representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case complied with the return period if he sends the product back before the cooling-off period has expired.<\/span><\/p>\nThe consumer shall return the product with all delivered accessories, if reasonably possible in original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.<\/span><\/p>\nThe risk and the burden of proof of the correct and timely exercise of the right of withdrawal lies with the consumer.<\/span><\/p>\nThe consumer bears the direct costs of returning the product.<\/span><\/p>\nIf the consumer makes use of his right of withdrawal, all additional contracts will be cancelled by operation of law.<\/span><\/p>\n <\/p>\n
Article 9 – Obligations of the trader in the event of withdrawal<\/b><\/p>\n
If the trader makes it possible for the consumer to give notice of withdrawal electronically, he shall send a confirmation of receipt without delay after receiving such notice.<\/span><\/p>\nThe trader will reimburse all payments made by the consumer, including any delivery costs charged by the trader for the returned product, without delay but within 14 days of the day on which the consumer notified him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with repayment until he has received the product or until the consumer proves that he has returned the product, whichever comes first.<\/span><\/p>\nThe entrepreneur shall use the same means of payment as the consumer has used for repayment, unless the consumer agrees to a different method. The refund is free of charge for the consumer.<\/span><\/p>\nIf the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.<\/span><\/p>\n\u00a0<\/span><\/p>\nArticle 10 – Exclusion of the right of withdrawal<\/b><\/p>\n
The trader can exclude the following products and services from the right of withdrawal, but only if the trader clearly stated this fact when making the offer, or at least in good time prior to conclusion of the contract:<\/span><\/p>\nProducts made to the consumer’s specifications, which are not prefabricated and are made on the basis of an individual choice or decision by the consumer, or which are clearly intended for a specific person;<\/span><\/p>\n\u00a0<\/span><\/p>\nArticle 11 – The price<\/b><\/p>\n
During the validity period mentioned in the offer, the prices of the products and\/or services offered will not be increased, except for price changes due to changes in VAT rates.<\/span><\/p>\nPrice increases within 3 months after the conclusion of the agreement are only allowed if they are the result of statutory regulations or provisions.<\/span><\/p>\nPrice increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated it and:<\/span><\/p>\nthey are the result of statutory regulations or stipulations; or<\/span><\/p>\nthe consumer is authorized to terminate the contract on the day on which the price increase takes effect.<\/span><\/p>\nThe prices mentioned in the offer of products or services include VAT.<\/span><\/p>\n <\/p>\n
Article 12 – Fulfilment agreement and extra guarantee<\/b><\/p>\n
The trader guarantees that the products and\/or services fulfill the contract, the specifications stated in the offer, the reasonable requirements of reliability and\/or serviceability and the statutory provisions and\/or government regulations that existed on the date that the contract was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.<\/span><\/p>\nAn additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer, on the basis of the agreement, can assert against the entrepreneur if the entrepreneur has failed to fulfill his part of the agreement.<\/span><\/p>\nBy additional guarantee is meant every commitment of the entrepreneur, his supplier, importer or producer in which he grants the consumer certain rights or claims that go beyond what he is legally obligated to do in case he has failed to fulfill his part of the agreement.<\/span><\/p>\n <\/p>\n
Article 13 – Delivery and execution<\/b><\/p>\n
The entrepreneur will take the greatest possible care in receiving and executing orders of products and in assessing applications for the provision of services.<\/span><\/p>\nThe place of delivery is the address that the consumer has made known to the entrepreneur.<\/span><\/p>\nSubject to what is stated in Article 4 of these general conditions, the entrepreneur will accept orders expeditiously perform, delivery times may vary by product. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the consumer will be informed about this within 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement free of charge and the right to possible compensation.<\/span><\/p>\nAfter dissolution in accordance with the previous paragraph, the entrepreneur will immediately repay the amount paid by the consumer.<\/span><\/p>\nThe risk of damage and\/or loss of products rests with the entrepreneur up to the moment of delivery to the consumer or a previously designated and notified to the entrepreneur representative, unless otherwise expressly agreed.<\/span><\/p>\n <\/p>\n
Article 14 – Payment<\/b><\/p>\n
Insofar as not otherwise specified in the agreement or additional conditions, the amounts payable by the consumer should be paid within 14 days after the start of the reflection period, or in the absence of a reflection period within 14 days after the conclusion of the agreement.<\/span><\/p>\nThe consumer has the duty to inaccuracies in data supplied or specified payment immediately to the operator to report.<\/span><\/p>\nIf the consumer does not meet his payment obligation(s) on time, he will, after being notified by the entrepreneur of the late payment and the entrepreneur has given the consumer a period of 14 days to meet his payment obligations, after the failure to pay within this 14-day period, owe the statutory interest on the amount due and the entrepreneur is entitled to charge extrajudicial collection costs.<\/span><\/p>\n <\/p>\n
Article 15 – Complaints procedure<\/b><\/p>\n
The entrepreneur has a sufficiently publicized complaints procedure and handles complaints in accordance with this complaints procedure: mail your complaint to info@tessheijnis.com.<\/span><\/p>\nComplaints about the implementation of the agreement must be fully and clearly described and submitted to the entrepreneur within a reasonable time after the consumer has found the defects.<\/span><\/p>\nComplaints submitted to the trader will be answered within a period of 14 days, calculated from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the period of 14 days with a message of receipt and an indication of when the consumer can expect a more detailed answer.<\/span><\/p>\nThe consumer should give the entrepreneur at least four weeks to resolve the complaint in mutual consultation. After this period a dispute arises that is subject to the dispute resolution procedure.<\/span><\/p>\n <\/p>\n
Article 16 – Disputes<\/b><\/p>\n
On agreements between the entrepreneur and the consumer to which these general conditions relate, only Dutch law applies.<\/span><\/p>\n\u00a0<\/span><\/p>\n<\/h1>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
General terms and conditions \u00a0 Article 1 – Definitions Article 2 – Identity of the entrepreneur Article 3 – Applicability Article 4 – The offer Article 5 – The contract Article 6 – Right of withdrawal Article 7 – Obligations of the consumer during the reflection period Article 8 – Exercise of the right of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5288","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n
Algemene voorwaarden - Tess Heijnis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tessheijnis.com\/nl\/algemene-voorwaarden\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Algemene voorwaarden - Tess Heijnis\" \/>\n<meta property=\"og:description\" content=\"General terms and conditions \u00a0 Article 1 - Definitions Article 2 - Identity of the entrepreneur Article 3 - Applicability Article 4 - The offer Article 5 - The contract Article 6 - Right of withdrawal Article 7 - Obligations of the consumer during the reflection period Article 8 - Exercise of the right of […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tessheijnis.com\/nl\/algemene-voorwaarden\/\" \/>\n<meta property=\"og:site_name\" content=\"Tess Heijnis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Tessheijnis\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-22T15:14:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.tessheijnis.com\/wp-content\/uploads\/2024\/03\/schilderijvtwonenmaart.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"999\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/en\\\/algemene-voorwaarden\\\/\",\"url\":\"https:\\\/\\\/www.tessheijnis.com\\\/en\\\/algemene-voorwaarden\\\/\",\"name\":\"Algemene voorwaarden - Tess Heijnis\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/#website\"},\"datePublished\":\"2023-01-29T16:19:57+00:00\",\"dateModified\":\"2024-03-22T15:14:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/en\\\/algemene-voorwaarden\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.tessheijnis.com\\\/en\\\/algemene-voorwaarden\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/en\\\/algemene-voorwaarden\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.tessheijnis.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Algemene voorwaarden\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/#website\",\"url\":\"https:\\\/\\\/www.tessheijnis.com\\\/\",\"name\":\"Tess Heijnis\",\"description\":\"Intuitive abstract art\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.tessheijnis.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/#organization\",\"name\":\"Tess Heijnis Abstract Artist\",\"url\":\"https:\\\/\\\/www.tessheijnis.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.tessheijnis.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/449d4e14-1a68-471f-bf75-690a9c8cfd0f.jpeg\",\"contentUrl\":\"https:\\\/\\\/www.tessheijnis.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/449d4e14-1a68-471f-bf75-690a9c8cfd0f.jpeg\",\"width\":1600,\"height\":1600,\"caption\":\"Tess Heijnis Abstract Artist\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tessheijnis.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Tessheijnis\",\"https:\\\/\\\/www.instagram.com\\\/tessheijnis\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Algemene voorwaarden - Tess Heijnis","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.tessheijnis.com\/nl\/algemene-voorwaarden\/","og_locale":"nl_NL","og_type":"article","og_title":"Algemene voorwaarden - Tess Heijnis","og_description":"General terms and conditions \u00a0 Article 1 - Definitions Article 2 - Identity of the entrepreneur Article 3 - Applicability Article 4 - The offer Article 5 - The contract Article 6 - Right of withdrawal Article 7 - Obligations of the consumer during the reflection period Article 8 - Exercise of the right of […]","og_url":"https:\/\/www.tessheijnis.com\/nl\/algemene-voorwaarden\/","og_site_name":"Tess Heijnis","article_publisher":"https:\/\/www.facebook.com\/Tessheijnis","article_modified_time":"2024-03-22T15:14:22+00:00","og_image":[{"width":1600,"height":999,"url":"https:\/\/www.tessheijnis.com\/wp-content\/uploads\/2024\/03\/schilderijvtwonenmaart.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"12 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.tessheijnis.com\/en\/algemene-voorwaarden\/","url":"https:\/\/www.tessheijnis.com\/en\/algemene-voorwaarden\/","name":"Algemene voorwaarden - Tess Heijnis","isPartOf":{"@id":"https:\/\/www.tessheijnis.com\/#website"},"datePublished":"2023-01-29T16:19:57+00:00","dateModified":"2024-03-22T15:14:22+00:00","breadcrumb":{"@id":"https:\/\/www.tessheijnis.com\/en\/algemene-voorwaarden\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.tessheijnis.com\/en\/algemene-voorwaarden\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.tessheijnis.com\/en\/algemene-voorwaarden\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.tessheijnis.com\/en\/"},{"@type":"ListItem","position":2,"name":"Algemene voorwaarden"}]},{"@type":"WebSite","@id":"https:\/\/www.tessheijnis.com\/#website","url":"https:\/\/www.tessheijnis.com\/","name":"Tess Heijnis","description":"Intuitive abstract art","publisher":{"@id":"https:\/\/www.tessheijnis.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.tessheijnis.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/www.tessheijnis.com\/#organization","name":"Tess Heijnis Abstract Artist","url":"https:\/\/www.tessheijnis.com\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.tessheijnis.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.tessheijnis.com\/wp-content\/uploads\/2024\/03\/449d4e14-1a68-471f-bf75-690a9c8cfd0f.jpeg","contentUrl":"https:\/\/www.tessheijnis.com\/wp-content\/uploads\/2024\/03\/449d4e14-1a68-471f-bf75-690a9c8cfd0f.jpeg","width":1600,"height":1600,"caption":"Tess Heijnis Abstract Artist"},"image":{"@id":"https:\/\/www.tessheijnis.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Tessheijnis","https:\/\/www.instagram.com\/tessheijnis\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/pages\/5288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/comments?post=5288"}],"version-history":[{"count":9,"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/pages\/5288\/revisions"}],"predecessor-version":[{"id":7862,"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/pages\/5288\/revisions\/7862"}],"wp:attachment":[{"href":"https:\/\/www.tessheijnis.com\/nl\/wp-json\/wp\/v2\/media?parent=5288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}